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HELLOFOOD SERVICE USE
- User is hereby allowed to use
the Hellofood service subject to acceptance of the terms and conditions
and the privacy policy on the Hellofood App and/or Website. Hellofood
retains the right to change the Terms from time to time and such
modified terms shall be immediately applicable.
- All prices listed on the Website
are correct at the time of publication. We also reserve the right to
alter the prices in the future depending on the prices of goods.
- If you choose online payment, you
must pay for your order before it is delivered. To ensure that shopping
online is secure, your debit/credit card details will be encrypted to
prevent the possibility of someone being able to read them as they are
sent over the internet. Your credit card company may also conduct
security checks to confirm it is you placing the order.
- If you fail to accept delivery
of Food Delivery and/or Goods at the time they are ready for delivery,
or we are unable to deliver at the nominated time due to your failure to
provide appropriate instructions, or authorizations, then such goods
shall be deemed to have been delivered to you and all risk and
responsibility in relation to such goods shall pass to you. Any storage,
insurance and other costs which we incur as a result of the inability
to deliver shall be your responsibility and you shall indemnify us in
full for such cost.
- Please note that it might not be
possible for us to deliver to some locations. If this is the case, we
will inform you using the contact details that you provide to us when
you make your order and arrange for cancellation of the order or
delivery to an alternative delivery address.
- Incase of the unlikely event of
non delivery of the food items for reasons beyond the control of the
customer, Hellofood will refund the full amount to the customer
including the delivery charges, within will be 15 to 20 working days via
the same source by which the payment was made.
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